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College of Arts & Sciences
Computing and Information Technology

Staff Directory

Randolph Franklin

Computer Support Technician
Office 003-L
Phone Number 777-6958

Contact if


  • Setup computers
  • Reformat hard drives and reinstall operating systems
  • Remove malware
  • Install hardware and software
  •  Troubleshoot all operating systems, hardware, and software
  •  Recommend computers, printers and all peripheral for purchases
  • Phone consultation for computer related questions

Information Technology Certificates

  • Comptia A+
  • Dell Certify

Skillset Certificates:

  •  Window 7 Installing, upgrading Migrating
  •  Configuring Window 8
  •  Comptia Network+ 2012 Concepts
  •  Comptia Network+ Installation and Configuration
  •  Mac OS Installing, Configuring and Managing